Delivery and Returns
UK mainland (excludes Channel Islands, Northern Ireland, Isle of Wight)
Free delivery on orders over £50
Orders under £50 – £2.99
Baking Club Subscription– Free delivery
Our standard delivery times are 5-7 working days from order date but we will always try to beat this where possible.
If an order contains a Baking Club subscription as well as other individual Baking Kit orders, then standard delivery will be still be charged for the individual kit and free delivery will apply to the subscription.
Baking Club Subscriptions will be sent out within 7 days of purchase and will follow a similar date each month thereafter.
Returns – our 100% money back guarantee
We want you to be completely satisfied with your purchase. In the unfortunate event that you are not, please contact us by email at [email protected] within 7 days of receiving the item. You can then simply return the item to us unopened, in its original condition and packaging with any enclosed documentation, within 14 days. We will issue a full refund once we receive it in its original condition.
- Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.